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23 Pym Street, Millthorpe NSW
Wednesday – Monday, 10 a.m. – 5 p.m.
Frequently Asked Questions
Please read our FAQ before sending us a message.
Standard delivery is $10, we aim to dispatch all orders within 48 hours. Expect standard delivery to take up to 7 days, you will be updated at all steps of your order via email.
We currently accept PayPal – The safest way for you to pay online. Don’t have a PayPal account? No problems – PayPal allows you to pay for your items using your credit card, without having to set up an account.
If you have not received your item within 15 working days, please contact us via the “contact us” page or by phone so that we may assist you ASAP.
Return of faulty goods: We will replace any goods that arrive at their destination faulty or damaged within 14 days of receipt.
Customers may return the undamaged item within 7 days of purchase for full store credit as long as the product is returned in its original condition including original product packaging. Delivery and handling charges on returns are non-refundable for incorrect choice. Goods must be returned to the store at the customer’s cost and risk.
In order to process your return of goods, please be sure to include the following information:
– The reason for the return
– Your daytime phone number and email address
Return address: Millthorpe Blue, PO BOX 55, Millthorpe, NSW 2798
Please note that you are unable to return any sale items for exchange or refund.
If for some reason we are unable to fulfil your order you will be notified and issued a full refund within 2 days
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